We will be glad to exchange or refund any new and unused merchandise that is in a condition no lesser than originally mail. You may return your item(s) to

1. a JL Store located within your geographical reach.
2. or ship to our Returns department. Please ensure to ship your item(s) by insured, traceable mail or couriers. Please include a a copy of your sales receipt or packing slip plus a note stating your address, contact number and your instructions and send the returns to:

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Please allow an estimated processing time of two to three weeks for exchange and refund. JL reserves the right to amend its exchange and return policy.