All orders are ship within 2 to 3 working days after purchase date. All shipping fees are exclusive of Insurance, Customs Duties and relevant taxes. Once your order is shipped, an email delivery notification will be send. The delivery notification includes your parcel tracking number eg EE60510418SG. Track and Trace for Standard Air Parcel is available for certain destinations only. Some destinations may not show complete final delivery status. If you wish to verify on final delivery status or if your order does not reach you within delivery time, do email us your tracking number or enquiry to jl@jl-jacqueslafleur.com or call our customer service at (+65) 62419888.

Insure your parcel for an additional $20 SGD or 3% of the declared value whichever is higher. Insurance service is non applicable to Nigeria. In the unfortunate event of lost, a minimum compensation of $90 SGD per insured parcel is included. Compensation is limited to selected destination. The liability of Standard Air Parcel is in accordance with the International Postal Parcel regulations.